Simple, transparent pricing

No long contracts. No developers. No hidden fees.
You're live within 24 hours of signing up, set up by the team.
Pick the plan that fits. Upgrade when you're ready. Cancel whenever you like.

Pro

The full Susan, so you never miss a message again.

£149/month
  • Unlimited conversations 24/7
  • Instagram, WhatsApp, Messenger & SMS
  • Appointment booking + full CRM + pipeline view
  • Conversation flow builder
  • Analytics and Hey Susan branding removed

Enterprise

For agencies and multi-location businesses. One-time setup fee, then a monthly rate built around you.

Custompricing
  • Everything in Pro
  • Up to 10 client accounts or locations
  • White-label with your own branding
  • Sales team management
  • Dedicated account management
  • Priority onboarding support

No setup fees.

Add the widget yourself with one script tag — no developer needed. If you'd prefer we install it for you, there's a one-off £5 service fee.

Live within 24 hours.

Sign up, tell us about your business, and the team gets you set up and live within 24 hours. No developer needed.

Cancel any time.

No minimum term. No penalty. If it's not working, you leave. Simple.

Not sure if it will work for you?

Every plan includes a 3-day free trial. The trial starts when Susan answers her first chat. Card details at signup, nothing charged until the trial ends. Cancel any time before then.

Quick answers

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