Simple, transparent pricing

No long contracts. No developers. No hidden fees.
Hey Susan starts handling your enquiries the same day you sign up.
Pick the plan that fits. Upgrade when you're ready. Cancel whenever you like.

Free

Try Susan before you spend a penny

£0/month forever
  • Chat widget on your website
  • Up to 50 conversations/month
  • Basic CRM and lead capture
  • Email lead notifications
  • Hey Susan branding

Pro

The full Susan, so you never miss a message again.

£149/month
  • Everything in Free
  • Unlimited conversations 24/7
  • Instagram, WhatsApp & Facebook Messenger
  • Appointment booking + full CRM + pipeline view
  • Conversation flow builder
  • Analytics and Hey Susan branding removed

Enterprise

For agencies and multi-location businesses. One-time setup fee, then a monthly rate built around you.

Custompricing
  • Everything in Pro
  • Up to 10 client accounts or locations
  • White-label with your own branding
  • Team access and permissions
  • API access for custom integrations
  • Priority onboarding support

No setup fees.

You're not paying to get started, just for the conversations Susan handles.

Live in under 5 minutes.

Import your website content or paste in your FAQs, paste one line of code, and Susan starts responding. No developer needed.

Cancel any time.

No minimum term. No penalty. If it's not working, you leave. Simple.

Not sure which plan?

Start Free and upgrade when you're ready. Most businesses move to Pro within the first month once they see the enquiries Susan's capturing.

Quick answers

More questions? View all FAQs →